Case Study: Sundt Construction virtually eliminates printer help-desk calls and centralizes print management with Vasion (PrinterLogic)

Sundt - Customer Case Study

Sundt, a national construction leader with 51 sites and hundreds of temporary offices, was overwhelmed by printer deployment and support: IT had to configure printers at new job sites, struggled with visibility into remote devices, and faced a high volume of printer-related help desk calls. To solve this, Sundt turned to Vasion and its web-based print management solution featuring a self-service installation portal and the ability to eliminate traditional print servers.

Vasion’s solution was rolled out quickly—covering 132 printers across 51 locations and 640 end-user systems—allowing users to install printers themselves and giving IT centralized control and visibility. As a result, Sundt eliminated print servers, virtually eliminated printer-related help desk calls, gained reporting and monitoring to enforce cost-saving policies (e.g., B&W defaults), and reduced overall printer costs and administrative overhead thanks to Vasion.

Sundt

Jennyfer Rusnak

Senior Technical Support Engineer