Case Study: BankPlus achieves centralized print management and slashes help-desk calls by eliminating 65 print servers with Vasion

BankPlus - Customer Case Study

BankPlus, an independent community bank in Mississippi with more than $2.5 billion in assets, 65 offices and roughly 900 employees, faced a growing headache: each new branch added another print server, leaving IT to manage 65 disparate servers, high support costs and rising help-desk volume. To simplify operations and improve the user experience, BankPlus turned to Vasion and its enterprise print management solution to replace the server-based approach.

Vasion eliminated print servers across BankPlus’s 65 locations (starting with headquarters) and provided a web-based, single-console platform to centrally deploy, configure and troubleshoot printers. The result: IT can manage all remote printers with a few clicks, everyday printing works transparently for 900 employees, help-desk calls have been drastically reduced, and the bank has cut the time and cost associated with print-server maintenance.

BankPlus

Marc Forester

Technical Services Manager