Case Study: SHG (Saarland Heilstätten) achieves a stable, centralized print environment and reduced IT overhead with Vasion Print

SHG - Customer Case Study

SHG (Saarland Heilstätten), a four‑hospital German health provider with 5,000 end users and thousands of thin‑client workstations, faced a fragmented, unstable print environment: multiple print server configurations, mixed Novell and Microsoft print apps, time‑consuming driver management, and mobility requirements that risked misdirected, non‑compliant patient documents. To address these challenges, SHG selected Vasion and its on‑premise Vasion Print virtual print management solution.

Vasion deployed a centralized Vasion Print implementation that integrated with SHG’s hospital information system and simplified back‑end print processes, enabling a phased rollout across hospitals. The result: SHG retired six print servers, now manages 2,000 printers from a single platform, achieved a far more stable environment, and dramatically reduced IT support effort (previously requiring multiple full‑time administrators to debug issues; now fixes take minutes).

SHG

Ajanthan Arasanayagam

IT Security Project Manager