Case Study: CFCU Community Credit Union achieves instant ROI by eliminating print servers and increasing uptime with Vasion Print (Vasion)

Eliminating print servers and increasing uptime with “instant ROI

CFCU Community Credit Union, a not-for-profit financial institution serving Tompkins and Cortland counties with ten locations, over 60,000 members and roughly $900M in assets, faced a complex distributed print environment: 150 printers across three domains and four print servers (two Citrix, two local) that were failing 2–3 times per week. The credit union needed to eliminate print servers, simplify the end-user printing experience, and enable an enterprise-wide rollout with no business disruption, and selected Vasion’s enterprise print management solution, Vasion Print (formerly PrinterLogic), with LANDESK for deployment.

Vasion implemented Vasion Print to remove all four print servers, centralize management in a single console, enable self-service printer installs, and automatically push drivers, then used LANDESK to push the software enterprise-wide in three days with zero end-user impact. As a result, Vasion eliminated print-server downtime, reduced helpdesk call volume by nearly 50%, and delivered immediate cost avoidance and operational savings that CFCU estimates as thousands of dollars per month and avoided significant server upgrade expenses.

CFCU Community Credit Union

Matt Duso

IT Specialist