Case Study: Large UK Retailer achieves serverless printing and simplified IT with Vasion Print

Large UK Retailer - Customer Case Study

Large UK Retailer, a century‑old chain with over 2,500 stores and roughly 11,000 print queues, faced a fragmented, server‑dependent printing environment that required constant upkeep. Legacy hardware at each location acted as print servers, staff handled print failures inconsistently, and the company relied on a single person’s scripts for driver deployment—so they engaged Vasion to migrate to Vasion Print and modernize printing across their estate.

Vasion implemented Vasion Print’s serverless direct IP printing and centralized Admin Console, removing the need for many local print servers (up to 400 pieces of hardware) and eliminating custom scripts. The change simplified training and administration, dramatically reduced support tickets and time spent on printing (previously the equivalent of a full‑time job), and delivered a fast, intuitive deployment that restored IT productivity—outcomes achieved by Vasion’s platform.