Case Study: Roland Corporation achieves 50% fewer keystrokes and 15–20% higher throughput with Varsity Logistics

Roland Hits a High Note with Varsity Solutions

Roland Corporation, a leading musical instrument manufacturer and distributor, needed a fast, flexible, iSeries-based shipping solution to handle more than 1,100 parcels and 30 freight shipments a day after their previous vendor announced it would sunset its iSeries product. Facing a tight timetable around a major tradeshow and a lease expiration, Roland sought a partner that could integrate with their IBS iSeries ERP, support both parcel and LTL workflows, provide 24/7 support, and deliver a quick, low-disruption implementation. They selected Varsity Logistics and its ShipSoft suite (ShipSoft-Parcel™, ShipSoft-Freight™, ShipSelect™, ShipPack™, ShipTalk™).

Varsity Logistics implemented and customized the ShipSoft solution—combining pack-and-ship steps, automating UPC/quantity/serial validation, and integrating tightly with the IBS ERP—supported on-site by Varsity professional services to meet Roland’s deadlines. The deployment went live overnight (previous system shut down Friday, shipping with Varsity by 1:00 pm Saturday) and delivered measurable gains: keystrokes per transaction fell by 50%, throughput rose 15–20%, shipping errors were reduced, and automated carrier selection improved efficiency, backed by rapid implementation and strong post-sale support from Varsity Logistics.

Roland Corporation

Chuck Wright

Vice President of Operations