Case Study: Northumbrian Water improves blockage and sewer flooding performance with VAPAR AI

Northumbrian Water Group improves blockages 9% with VAPAR

Northumbrian Water Group (NWG), a major UK water utility, faced the challenge of managing an extensive wastewater network and improving its performance against blockages and sewer flooding. To address this, NWG selected the AI-powered platform from vendor VAPAR to enhance its inspection and maintenance processes.

VAPAR's solution automated the condition assessment of sewer CCTV footage, enabling NWG's team to efficiently triage inspections and prioritize follow-on work. The implementation contributed to a 9% improvement in blockages and an 8% improvement in external flooding between 2023 and 2024. VAPAR's platform also streamlined operations, allowing for quicker response times and more effective investment targeting.

Northumbrian Water Group (NWG)