Case Study: ZoomInfo turns customer trust into topline revenue with Vanta Trust Center

ZoomInfo turns customer trust into topline revenue with Vanta Trust Center

ZoomInfo, a software company with 3,500+ employees, needed a better way to maintain customer trust while reducing the manual burden on its InfoSec and compliance teams. As security, privacy, and AI regulations evolved, the team was spending significant time answering inbound security requests and sharing compliance documents to support sales.

With Vanta Trust Center and Risk Management, ZoomInfo created a public-facing portal that let prospects and customers access security documentation, sign NDAs, and request access with less friction, while also centralizing enterprise risk tracking. Vanta helped automate 8–10 security reviews per day, satisfy about 90% of inbound security questions, save 3–4 hours per week on reporting, and provide visibility into revenue influenced by the Trust Center.

ZoomInfo

Leah Bosé

Senior Privacy Compliance Manager