Case Study: ShipBob scales compliance and builds customer trust with Vanta

How ShipBob scales GRC and builds customer trust with Vanta

ShipBob, a Chicago-based fulfillment and supply chain services company with 1,200+ employees, needed a better way to manage its growing compliance and security requirements as it scaled. Its manual GRC processes were becoming too time-consuming to support milestones like ISO 27001 and SOC 2 certification, and the team needed a simpler, more scalable platform to maintain customer trust.

Using Vanta’s GRC platform, including ISO 27001, SOC 2, Trust Center, policy management, risk management, access reviews, and vendor risk management, ShipBob centralized compliance and automated monitoring and evidence collection. With Vanta, ShipBob built its compliance program in six months and completed SOC 2 and ISO 27001 audits in just 2.5 weeks, while also launching a Trust Center and scaling GRC without adding headcount.

ShipBob

Heidi Pili

Director of Technology