Case Study: Pekin Insurance slashes IT backlog by 85% with ValueMomentum Application Maintenance and Support

Pekin Insurance Updates Its Mainframe Solutions for an Agile Business Model

Pekin Insurance, a U.S.-based insurer with a large life business, was modernizing its operations under the LiFT transformation initiative while still needing to support legacy mainframe systems. The company also faced a shortage of mainframe talent and struggled with prior contractors who lacked the right expertise, oversight, and accountability. To address this, Pekin turned to ValueMomentum’s Application Maintenance and Support (AMS) services.

ValueMomentum provided on-site leadership and skilled support across Pekin Life’s strategic and operational IT teams, helping the insurer improve production reliability and adopt SAFe agile practices. As a result, Pekin reduced its IT backlog by 85%, from 480 items to about 70 in less than two years, virtually eliminated production rollbacks, and became an enterprise leader in SAFe. The partnership with ValueMomentum also increased staffing flexibility and energized business users to pursue more IT projects.

Pekin Insurance

Randy Dray

IT Divisional Director