Case Study: Leading Non-Banking Financial Company achieves 95% faster decision automation with ValueMomentum

A leading non-banking financial company re-architected its business rules engine built on FICO Blaze and achieved a 95% reduction in response time for decision automation

Leading Non-Banking Financial Company, a major NBFC in India serving millions of customers through hundreds of branches, wanted to improve the agility and reliability of its underwriting and decision automation processes. To do so, it partnered with ValueMomentum to assess and optimize its existing FICO Blaze business rules engine, which had been expanded across multiple products and lines of business.

ValueMomentum re-architected the BRE, upgraded it to FICO Blaze Advisor 7.5, and introduced better infrastructure, integration, and process controls such as load balancing, structured testing, and ticketing tools. The results were significant: decision automation response time dropped from 64 seconds to 3 seconds, business rule changes were reduced from multiple days or weeks to 1–2 days, and platform scalability increased from 50 to 1,000 concurrent users without production downtime.