Case Study: Omint boosts online healthcare sales and self-service with Valtech digital transformation

Omint sells 13,000+ new plans a year with Valtech

Omint, a health group in Argentina, faced the challenge of digitizing its manual, in-person sales and customer service processes to improve efficiency and customer satisfaction. They partnered with Valtech to create an online sales platform and a self-service portal to meet these goals.

Valtech implemented a digital sales platform for new customer sign-ups and a Digital Care Platform (PAD) for existing members to manage services and appointments. The solution led to over 13,000 new plans sold annually online, representing 30% of all sales, and the PAD was used by over 130,000 associates for millions of transactions, significantly increasing online medical consultations.

Omint