Case Study: Co-op drives digital retail innovation with Valtech

Co-op boosts app downloads by 107,000 in 2 days with Valtech

The Co-op, a major UK food retailer, needed a partner to help it capitalize on new digital opportunities at the turn of the century. They chose Valtech as a strategic partner for enterprise transformation to pioneer innovative digital retail experiences.

Over a 20-year partnership, Valtech implemented numerous solutions, including launching a new membership app, developing an online delivery service, and introducing an augmented reality campaign. These initiatives resulted in significant measurable impacts, such as 107,000 app downloads in two days, a 336% increase in average time spent on the new website, and Co-op becoming the most talked-about grocer on social media. Valtech's long-term collaboration successfully drove both customer engagement and revenue for the Co-op.

Co-op