Valtech Intangible Valuation (EPS Support)
2 Case Studies
Case Study: Scale Mediation streamlines mediation management with BearPlex's Mediator CRM platform
A Valtech Intangible Valuation (EPS Support) Case Study
Scale Mediation launches a unified CRM platform in 24 weeks with Valtech Intangible Valuation (EPS Support)
Scale Mediation, a provider of tools for professional mediators, was facing significant operational challenges. Their six-figure practices were run on a fragmented system of spreadsheets, Venmo, and manual processes, which struggled with multi-party coordination and complex payment structures. Valtech Intangible Valuation (EPS Support) was engaged to build a purpose-built CRM platform to automate and unify these disjointed workflows.
Valtech Intangible Valuation (EPS Support) built a comprehensive distributed platform consisting of four integrated applications. The solution automated the entire mediation lifecycle with features like Stripe Connect payments, a multi-party scheduling engine, and an automation engine that ran nine distinct workflows. The results were transformative, moving the customer from manual phone tag and disconnected tools to a unified system with automated reminders, real-time case tracking, and streamlined payment processing.
View this case study…