Case Study: BearPlex helps Australian disability providers achieve full NDIS compliance with Vertex360 by Valtech Intangible Valuation

BearPlex cuts admin time by 87% with Valtech Intangible Valuation (EPS Support)

Valtech Intangible Valuation (EPS Support) built Vertex360 for BearPlex, an Australian disability service provider struggling with a fragmented operational stack. The challenge involved managing care through disconnected tools like spreadsheets and paper forms, leading to excessive administrative time, significant revenue leakage from billing errors, and weeks spent on manual NDIS compliance preparation.

The solution was Vertex360, a complete NDIS management platform featuring 32 integrated modules for participant management, rostering, invoicing, and compliance. Built by Valtech Intangible Valuation (EPS Support), the platform dramatically reduced administrative time by 87%, improved billing accuracy to 99.7%, and cut compliance preparation time by 98%, allowing staff to focus on care delivery.

BearPlex