Case Study: SmartLabs (US laboratory provider) achieves a low‑maintenance, user‑friendly, on‑brand intranet and central collaboration hub with Valo Intranet (Valo)

Valo’s Low-maintenance, User-friendly Intranet Proves the Smart Choice for Lab Provider

SmartLabs, a US laboratory provider with under 250 users, needed a low‑maintenance, user‑friendly intranet to centralize documents and improve communication and collaboration. Although they were using Microsoft 365 and SharePoint, content was scattered across drives and desktops and the out‑of‑the‑box Microsoft experience couldn’t deliver the on‑brand look and ease of use they wanted, so they engaged Valo (deployed via partner Optimum) and chose Valo Intranet.

Valo implemented Valo Intranet on top of SharePoint using customizable templates and the Valo Fresh subscription, creating a branded, quick‑to‑deploy collaboration hub. The result: increased user adoption (notably during COVID remote work), departments now manage their own content with minimal IT involvement, fewer maintenance headaches from Microsoft updates, and a single place for news and documents — delivering measurable gains in efficiency and peace of mind thanks to Valo.

SmartLabs