Case Study: St Oswald’s Hospice achieves secure, high-adoption remote working with Valo Intranet

Valo makes remote work possible for UK not-for-profit

St Oswald’s Hospice, a UK charity providing specialist care, faced an obsolete on‑premises SharePoint 2007 intranet that was little used and could no longer securely share trustee documents, forcing staff to email bulk attachments. The IT team wanted a modern, cloud‑based SharePoint intranet to support multiple stakeholder groups and enable remote work, and after a recommendation from Valo Premium Partner Synergi chose Valo Intranet.

Valo implemented a branded Valo Intranet ("OsWorld") built on SharePoint with a mobile app, benefiting from Microsoft for Nonprofits and Valo’s charity pricing. The solution improved usability and adoption, accelerated communication via news alerts, strengthened security through Microsoft updates, and enabled a shift from about 20 remote workers to up to 150 during lockdown—reducing reliance on terminal services and making Valo integral to daily operations.

St Oswald’s Hospice

Darren Harvey

IMNT Manager