Case Study: St Luke’s Care achieves a user-friendly self-service intranet and instant mobile access with Valo Intranet

Self-Service Intranet Cures Hospital’s Digital Transformation Ailments

St Luke’s Care, a Sydney-based not-for-profit health care organisation with 500–1,000 staff, needed to start its digital transformation by replacing paper-based communications and meetings with a self-service intranet that would bridge the information gap between desk-based and frontline employees. They engaged Valo (recommended by partner Total Calibration) to provide an easy-to-use intranet solution that required minimal IT support or training.

Valo implemented Valo Intranet on SharePoint together with the Valo Mobile app, giving departments autonomy over content creation, a centralized home for news and policies, and instant mobile access for frontline staff. The result was faster, centralized access to policy documents and updates, fewer printouts and meetings, quicker staff adoption, and measurable time savings—staff now access policies and notifications on their phones and have more time to spend caring for patients; Valo’s charity pricing also made the solution affordable for St Luke’s Care.