Case Study: University Health System achieves a modern on-premises SharePoint intranet and real-time staff communications with Valo

On-premises Intranet On SharePoint for One of America’s Best Hospitals

University Health System, a large public district hospital system in San Antonio with nearly 10,000 employees, needed to replace an ageing, non‑interactive SharePoint 2010 intranet whose search and metadata had fallen apart—an issue made urgent by COVID‑19. They chose Valo (deployed with Valo Premium Partner Catapult Systems) to deliver a modern, on‑premises intranet built on SharePoint 2019.

Valo, working with Catapult Systems, implemented the Valo Intranet as an on‑premises solution, trained 70+ section editors, and delivered low/no‑code content management with news, events, video embeds and a People Finder. The infoNET launched in May 2020, supports 11,000+ client connections, became the go‑to COVID‑19 information hub, eliminated manual Excel event uploads, and empowered departments to update content in real time—significantly improving internal communications across the health system.

University Health System

Sherrie Voss Matthews

Senior Manager, Internal Communications