Case Study: Masterton District Council achieves centralized communications and stronger governance with Valo Intranet & Valo Teamwork

Masterton District Council Valo Helps Advance Local Government’s Digital Transformation

Masterton District Council, a small local government in New Zealand, lacked an intranet and relied heavily on email and an outdated document system, which led to missed communications and the risk of uncontrolled Microsoft 365 sprawl. To modernize communication and governance they engaged Valo (via partner Tranquil IT), adopting Valo Intranet and Valo Teamwork to fill the single-source-of-truth and governance gaps.

Valo implemented a templated intranet and centralized workspace governance—deployed in 12 weeks—giving staff a default homepage (TOHU) with popular Quick Links, automated Māori translation via a multilingual add‑on, and easy content publishing that reduced pressure on IT. Valo Teamwork provided centralized control over teams/sites and lifecycle management, delivering faster communication, improved governance, cost-effectiveness, and measurable operational benefits such as decentralised publishing and a consistent communications hub.

Masterton District Council

Lindsay Wright

Information Management Specialist