Case Study: Loyalty New Zealand achieves real-time collaboration and boosted productivity with Valo

Loyalty NZ From stale intranet to center of all internal communication and teamwork

Loyalty New Zealand, a marketing and data‑analytics firm best known for the Fly Buys program, was hampered by a stale, poorly integrated intranet that drove employees to alternative communication channels and reduced productivity. After evaluating 65 options, the company chose Valo to deliver a modern Valo Intranet / Valo Digital Workplace on Office 365 and SharePoint to restore collaboration and integrate with existing tools like Skype, SSO and MFA.

Valo — deployed by Fujitsu as their certified partner — was implemented in six weeks, rolling out a branded portal and mobile app that supports 130 users across Auckland and Wellington. The Valo solution enabled real‑time document co‑editing, rich social features, news and events, and integrated document libraries, which eliminated version‑control headaches, reduced IT administration overhead, and immediately improved accessibility and productivity across the business.

Loyalty New Zealand

Paula Keene

Chief Technology Officer