Case Study: Ahold Delhaize achieves a 24/7 responsive, multilingual intranet with Valo

A 24/7 responsive multilingual intranet for a multinational workforce

Ahold Delhaize, a multinational food retailer with over 10,000 European employees and operations across Europe, the US and Indonesia, needed a modern, mobile-friendly and multilingual intranet to replace an obsolete SharePoint site that didn’t follow company branding or support employees in different languages. Valo (recommended and implemented by Valo Premium Partner Xylos) was chosen for its responsive, in-the-box intranet built on Office 365/SharePoint Online with a multilingual add‑on to centralize content and make information accessible 24/7.

Valo and Xylos delivered the new intranet in three months, providing a central hub with multilingual publishing, mobile access, coaching workshops and two‑way communication features (liking, commenting and sharing). The Valo solution gave employees 24/7 access on any device, made locating weekly work schedules and 200+ internal documents per week much more efficient, and enabled internal communications to track user behavior to boost engagement and interaction.

Ahold Delhaize

Oliver Gensterblum

Senior Regional Domain Lead BeCSE