Case Study: Saica Paper UK restores automated winder communication and maintains high-capacity operation with Valmet Performance Center

Saica Paper UK restores PM11 operation in minutes with Valmet

Saica Paper UK faced a communication failure between the winder and the mill system at its Partington mill, which halted its automated process. Through its Valmet Performance Center, Valmet provided remote expert support to quickly address this challenge.

Valmet's solution involved using its pre-named remote experts who were familiar with the machinery to rapidly pinpoint the issue and collaborate with the customer. This resulted in a fast return to normal operation, allowing Saica Paper UK to maintain high capacity and minimize the risk of manual error by continuing to use its automated process.

Saica Paper UK, Partington Mill