Case Study: Opal achieves greater mill reliability and performance with Valmet maintenance services

Opal’s B9 becomes top-producing machine per meter with Valmet

Opal, one of Australia and New Zealand's largest paper and packaging businesses, faced the challenge of maintaining reliability and competitiveness at its Botany Mill with limited local industry support. The mill required a partner with deep technical expertise and a strong safety culture for its Valmet OptiConcept containerboard machine. Valmet was selected to supply and install the production line and was entrusted with full responsibility for its maintenance from the start.

Valmet implemented a comprehensive, long-term maintenance operations agreement, providing on-site expertise, planning, and management. The solution utilized Valmet's digital services and global knowledge base for proactive maintenance and remote support. This partnership resulted in the Botany Mill's B9 machine being recognized as a top global performer in Valmet's annual production survey, achieving high reliability and production rates. The long-term success is built on trust, open communication, and a shared "one operations team" philosophy.

Opal