Case Study: ServiceTitan strengthens SaaS security and reduces risk with Valence Security

ServiceTitan revokes 80% of inactive SaaS integrations with Valence

ServiceTitan, a software platform for trades businesses, faced challenges in securing its rapidly expanding and decentralized SaaS environment. With limited visibility into application configurations, data flows, and third-party access, their security team struggled to enforce consistent best practices. To address these issues, they partnered with Valence Security and implemented its SaaS Security Platform to gain control and automate risk remediation.

By using Valence, ServiceTitan automated the remediation of security risks, such as revoking inactive integrations and unmanaged user accounts. The solution delivered significant measurable impact, including automatically revoking over 80% of inactive SaaS-to-SaaS integrations within six months and reducing unmanaged users and externally shared files by 85% each. Valence Security enabled streamlined collaboration across teams and dramatically improved ServiceTitan's overall security posture.

ServiceTitan