Case Study: Triflex strengthens customer proximity with a B2B self-service portal from Valantic

Triflex launches a B2B self-service portal in Germany with Valantic

The customer, Triflex, a leading European specialist for waterproofing and coating systems, faced the challenge of merging its digital sales and information processes into a central B2B self-service platform to improve efficiency. Triflex partnered with vendor valantic to develop this e-commerce platform, which required seamless integration with its existing SAP infrastructure and was built using Adobe Commerce.

valantic implemented a customized customer portal with single sign-on, an online store, and an information portal, all integrated with SAP ERP and CRM systems using a composable commerce approach. This solution digitalized critical sales processes, increased customer proximity, and provided a technically stable basis for future internationalization, thereby improving efficiency for both Triflex and its customers.

Triflex