Case Study: TOPSERV achieves streamlined B2B ordering with valantic's Shopware 6 e-commerce solution

TOPSERV cuts project time to a few months with Valantic

Topserv, a specialist trade group formed from the merger of four family-owned companies in the cleaning and hygiene sector, faced the challenge of consolidating its separate e-commerce platforms into a single, intuitive ordering system. They needed a solution that could handle complex B2B customer structures with individual pricing and enable easy system-to-system integration. The vendor valantic addressed this by implementing a powerful e-commerce system based on Shopware 6.

The solution implemented by valantic provided a highly scalable and customizable platform that offered an excellent price-performance ratio and an API-first approach for seamless integration with PIM, CRM, and ERP systems. This resulted in an increased share of digital orders in total sales, a minimized error rate for online orders, and provided a future-proof foundation for acquiring new customers and expanding into new markets.

Topserv