Case Study: Spaeter achieves 24/7 self-service shopping with augmented reality and Pimcore by valantic

Spaeter launches 24/7 augmented shop experience with Valantic

Spaeter, a leading Swiss wholesaler in the building supply industry, faced the challenge of providing after-hours access to its spare parts pick-up shops for customers in the construction trade. To improve the customer experience and meet the demand for urgently required products outside of business hours, Spaeter partnered with vendor valantic to develop a forward-looking solution using the Pimcore platform.

valantic implemented an augmented shop experience featuring 24/7 access controlled by a Spaeter app, augmented reality indoor navigation, and a self check-out system. This solution allowed customers to find and purchase products at any time without personnel assistance. The results significantly improved customer experience, with the new flagship pick-up shop in Lucerne serving as the cornerstone for Spaeter's future locations.

Spaeter