Case Study: J. U. A. Frischeis drives digital sales and customer experience with valantic’s Pimcore DXP

J. U. A. Frischeis processes 20% of orders online with Valantic

J. U. A. Frischeis, a lumber industry expert, faced the challenge of digitizing its traditionally analog business processes to meet rising customer expectations and gain a competitive edge. The company partnered with vendor valantic to create a central Digital Experience Platform (DXP) that would seamlessly connect offline and online operations, structure complex product data, and optimize both internal and external workflows.

valantic implemented a Pimcore-based DXP featuring a Product Information Management (PIM) system, a Content Management System (CMS), and an online shop. The solution included innovative tools like a digital cutting service and configurators. This led to impressive results for J. U. A. Frischeis, including 25,000 products available online, 15,000 registered customers, and a milestone 20% of all orders now being processed online, securing the company's pioneering role in the industry.

J. U. A. Frischeis