Case Study: InterCare Psychiatric Services improves practice efficiency with Valant

InterCare Psychiatric Services keeps 92% of insurance claims under 30 days old with Valant

InterCare Psychiatric Services, a large behavioral health practice, faced significant inefficiencies due to an inadequate electronic health record (EHR) system. Their previous solution was essentially an electronic filing system for paper records, which led to cumbersome reporting, lost revenue from outdated insurance claims, and a lack of a unified view of the entire practice. The challenge was to find a full EHR from a vendor like Valant that could streamline workflows for their large team of clinicians and support staff.

By implementing Valant's EHR suite, InterCare was able to automate processes and eliminate previous manual workarounds. The solution provided a centralized, linked system for all practice operations. The results were dramatic: the practice increased its patient volume without adding staff, reduced work stress, and now bills 92% of insurance claims within 30 days. Valant's platform also freed up physical space previously used for file storage and created a noticeable improvement in workplace culture.

InterCare Psychiatric Services