Case Study: Central Coast Behavioral Health achieves faster billing and improved workflow efficiency with Valant EHR

Central Coast Behavioral Health cuts billing FTE by 25% with Valant

Central Coast Behavioral Health, Inc., a behavioral health practice, faced challenges with a disjointed system of separate office management software and paper clinical charting. This led to inefficiencies in billing, difficult sharing of records with physicians, and cumbersome storage. They turned to the Valant EHR platform for a unified solution.

Implementing Valant's electronic health record system streamlined coding and billing, centralized electronic records, and introduced efficient clinical documentation tools. The results included a 25% reduction in billing FTE time, a dramatic drop in receivables over 120 days to less than 1%, and a 10% efficiency gain for intake staff enabling care coordination work. Valant also improved clinician productivity with faster note completion and helped increase referral volume and practice caseloads.