Case Study: Catalyst Counseling streamlines billing and documentation with Valant EHR

Catalyst Counseling streamlines billing for 90-plus therapists with Valant

Catalyst Counseling LLC, a provider of school-based therapy services in Ohio, faced significant inefficiencies with a cumbersome, generic EHR system. Their challenge, as explained by Chief Administrative Officer Sarah Kugal, included a lack of visibility into billing and documentation, leading to lost revenue and time-consuming manual reconciliation for their network of over 95 therapists. They turned to the Valant behavioral health EHR platform for a solution.

Valant implemented its all-in-one, specialty-specific EHR, which streamlines billing and clinical workflows. The solution provided real-time reporting, prevented billing without documentation, and integrated systems to ensure accurate payroll. This saved Catalyst administrative staff hours per month and eliminated lost bills, ensuring therapists were paid for all their work. According to Kugal, Valant was a "game changer" and "leaps and bounds above our last software provider."