Case Study: Resolution Counseling streamlines practice operations with Valant EHR

Resolution Counseling cuts administrative overhead with Valant EHR

Resolution Counseling, a private behavioral health practice founded by Carolyn Ramp, faced significant indirect costs and operational inefficiencies from using a manual, paper-based system. These challenges included expenses for physical supplies, administrative staff for tasks like reminder calls, and the ongoing burden of adapting to regulatory changes like updated diagnostic codes. The practice sought a more advanced electronic health records (EHR) solution from vendor Valant to address these issues.

Valant provided its EHR software, which automated administrative workflows, digitized records, and managed regulatory updates automatically. The solution eliminated costs for paper, filing supplies, and dedicated staff for reminder calls, making it a more economical choice. Crucially, Valant seamlessly handled transitions to DSM-5 and ICD-10 codes, saving the practice hundreds of hours of work and preventing productivity loss. As Resolution Counseling grew, Valant easily scaled to add new therapists and staff, allowing the practice to operate smoothly without worrying about unforeseen complications.