Case Study: Mental Health Counseling Services achieves a smooth EHR implementation with Valant

Mental Health Counseling Services go live by March 1 with Valant

Mental Health Counseling Services, a behavioral health practice in Minneapolis, faced the challenge of implementing a new EHR system on an aggressive timeline to avoid paying for two systems simultaneously. Their manager, Matthew Gramlich, needed a solution that could be deployed smoothly without the frustrating support hierarchies they had experienced with their previous vendor.

Valant provided a streamlined implementation process facilitated by a dedicated single point of contact. This personable approach, combined with comprehensive training and online resources, enabled the practice to meet its go-live date. The Valant solution resulted in the team becoming highly confident and proficient with the new EHR, transforming their questions from basic functionality to how to leverage the software to improve practice workflows and efficiency.

Mental Health Counseling Services