Case Study: Len B. achieves seamless vacation rental management with Vacasa

Len B. boosts North Myrtle Beach bookings with Vacasa's local team and homeowner app

The customer, a homeowner named Len B., needed a property manager he could trust to handle his three North Myrtle Beach vacation condos remotely from his home in Pittsburgh. He required a service that felt personal and reliable, like family. The vendor, Vacasa, provided its vacation rental property management service to meet this need.

Vacasa's solution was to retain the local team Len already trusted after an acquisition, combining their personalized service with its technology, like the homeowner app. The results were excellent business and a banner year in 2021. The measurable impact included Len seeing better end results, higher rates, and more bookings after making suggested upgrades, and he was so satisfied that he recommended Vacasa to a friend.