Case Study: Katie H., Sandestin Homeowner achieves peace of mind and proactive property management with Vacasa

Katie H. builds trust and keeps a Sandestin condo booked through months of construction with Vacasa

Katie H., a homeowner in Sandestin, faced challenges with her previous vacation rental management company, which was hands-off and provided poor communication. She sought a more proactive and dedicated partner to manage her investment property from afar and was recommended Vacasa for their vacation rental management services.

Vacasa implemented a highly communicative and hands-on approach through a dedicated local property manager. This solution resulted in proactive problem-solving, transparent guest communication during building construction, and initiatives to improve the guest experience. The homeowner reported consistent, dependable service and achieved peace of mind, with Vacasa successfully maintaining booking levels and delivering on all its promises.