Case Study: Jennie C. gains trusted vacation rental management and peace of mind with Vacasa

Jennie C extends to 2 condos with Vacasa and hands off 15 staff-managed property tasks

Jennie C, a real estate professional and homeowner, wanted to add a short-term rental to her investment portfolio and find a family vacation home. Her challenge was finding a property management partner that could provide excellent communication and personal care for her property, ensuring it was both a good investment and a place for family memories.

Vacasa provided a solution through its local property manager, Krystal, and a full team of support staff. The results were a trusted, personal relationship and exceptional service that went above and beyond, such as handling emergency cleanups. This led Jennie to purchase a second property managed by Vacasa, citing the value and personal service as reasons she has no desire to change to another management company.