Case Study: a global media brand improves revenue management and customer engagement with V2Force Salesforce solutions

Global Media Brand boosts loyalty 40% with V2Force

The customer, a global media brand, faced challenges in capturing audience attention, managing complex billing from new monetization strategies, and fostering cross-team collaboration. To address these issues, they partnered with vendor V2Force for a Salesforce implementation.

V2Force designed a comprehensive Salesforce solution utilizing Sales, Service, and Marketing Clouds. They streamlined billing and subscription management, created a custom portal for collaboration using Experience Cloud, and implemented a unified ad sales process. This resulted in a 40% increase in loyalty and retention, a 15% revenue boost, and a 3x improvement in data-driven decision-making for the global media brand.