Case Study: Crocs achieves a 2-point conversion increase and improved staff efficiency with V-Count

Crocs - Customer Case Study

Crocs Ecuador faced two main challenges: boosting store conversion rates and measuring staff efficiency to improve performance. To tackle this, Crocs partnered with V-Count and deployed V-Count’s 3D Alpha+ visitor analytics solution across its stores to capture reliable traffic and behavior data.

Using V-Count’s 3D Alpha+ insights, Crocs reorganized staff schedules around peak days and hours, evaluated marketing campaign effectiveness, and implemented a new staff-operations methodology. The V-Count solution led to measurable improvements — including a two-point year-on-year increase in conversion rates across three key locations — along with higher sales volume and improved customer satisfaction.

Crocs

Bernarda Barreiro

General Manager