Case Study: Colégio Arvense boosts student acquisition and family satisfaction with UXPressia

Colégio Arvense boosts student acquisition 33% with UXPressia

Colégio Arvense, a private school in Brazil, faced the challenge of intensifying and often critical parental involvement following the pandemic, which threatened student retention and new enrollments. To address this, CX lead Daniel Ramos used UXPressia's customer journey mapping platform to better visualize and understand the problematic interactions between families and the school.

Using UXPressia, Daniel mapped the family onboarding journey to identify key interaction gaps. This led to targeted improvements in communication and processes, resulting in a 33% increase in new student acquisition and significantly higher satisfaction scores. The success of this project with UXPressia provided Daniel with buy-in from stakeholders and led to consulting opportunities with other schools.

Colégio Arvense