Case Study: Multiplex streamlines document management with UX Connections

Multiplex builds first document management system in 2 stakeholder interview rounds with UX Connections

Multiplex, a premier global construction company, faced challenges in maintaining its document control standards and company principles, known as the Multiplex Way, during a period of rapid growth. UX Connections was engaged to design a new document management system that would integrate into the company's SharePoint intranet and reflect its construction processes.

UX Connections conducted discovery sessions and stakeholder interviews to understand user needs, then created wireframes and a clickable prototype for testing. Following this feedback, they finalized the design and applied a UI treatment. Their HTML/CSS consultant then translated the designs into code for seamless integration with the intranet. The solution delivered by UX Connections serves as the foundational first step for Multiplex's new document management system.

Multiplex