Case Study: Weirs Buick GMC boosts tire sales and service transparency with UVeye

Weirs Buick GMC triples customer engagement and grows tire sales from 54 to 157 with UVeye

Weirs Buick GMC partnered with UVeye to overcome challenges in its service department. The dealership was struggling with customer misunderstandings about tire expiration dates and operational inefficiencies that often required customers to make multiple visits for tire installations. These issues, combined with local competitive pressures, were impacting profitability.

By integrating UVeye's technology into its service process, Weirs Buick GMC enhanced transparency and communication. This solution, along with operational improvements like expanding inventory, led to a significant boost in tire sales, increasing from 54 tires sold in August-September 2023 to 157 in the same period in 2024. The use of UVeye also helped triple customer engagement and improved service advisor performance, driving sales without the need for discounts.

Weirs Buick GMC