Case Study: MGM Resorts enhances security training with ustwo's VR Digital Twin solution

MGM Resorts builds a VR security training program in 3D with ustwo

MGM Resorts, a leading force in entertainment and hospitality, sought to enhance employee training for its vast security team. They partnered with vendor ustwo to leverage emerging technology to create a more effective and engaging learning tool that would better prepare staff and support a differentiated guest experience.

ustwo designed and built a VR security training program using 3D "Digital Twin" technology. The solution created a virtual replica of a flagship property, populated with AI-driven bots for realistic guest interaction practice. This gamified, immersive experience improved learning efficiency and engagement for security personnel. The program also reduced the resources spent on employee training, saving MGM Resorts both time and cost.

MGM Resorts