uStudio
17 Case Studies
A uStudio Case Study
Dell’s Specialist Technical Sellers team—about 1,500 system engineers and technical sellers who are frequently traveling—was struggling to reach its field with critical messages. Tasked with finding a secure, mobile-friendly alternative to email, Erika Reilly needed a way to increase message consumption beyond the estimated 10–20% reach they were getting via email.
Dell adopted uStudio’s private podcasting platform for secure, offline-capable, mobile and desktop delivery with push notifications and analytics. By standardizing show formats, using SSO and internal champions, and promoting exclusive content through the app, they achieved more than 80% employee adoption within a year, effectively replacing much email communications and enabling scalable, measurable internal engagement.
Erika Reilly
Program Manager