Case Study: National Health Insurance Association achieves real-time FHIR provider data automation with UST Global

National Health Insurance Association streamlines provider data with UST Global, enabling 100 GB of real-time healthcare data

UST Global helped the National Health Insurance Association, a federation of over 30 health insurance companies, overcome challenges with an outdated, file-based provider data system. This legacy system caused scalability issues, data integrity problems, and extensive manual data manipulation, which hindered analytics and led to frequent SLA breaches.

The solution implemented by UST Global involved deploying a real-time, FHIR-based automated data exchange solution on AWS, utilizing the Smile CDR server. This transformed their data processes, resulting in streamlined operations, real-time access to critical data, and enhanced provider experiences. The new system eliminated manual interventions, minimized error risks, and processed approximately 100 GB of organized data, enabling informed decision-making and operational responsiveness.