Case Study: a multinational life sciences organization achieves a harmonized global medical affairs IT roadmap with UST Global

Multinational Life Sciences Organization maps 15 processes and defines 34 system capabilities with UST Global

UST Global partnered with a multinational life sciences organization which faced the challenge of harmonizing its regionally fragmented medical affairs workflows to enable a move to a single, global IT platform. The company needed to define consistent processes and system requirements before selecting a solution.

UST Global provided business process management consulting, facilitating workshops, mapping 15 end-to-end processes, and defining 34 system capabilities. They delivered a phased implementation roadmap and assisted with the RFP for vendor selection. This gave the company a clear plan, standardized workflows across eight regions, and enabled a faster, more structured vendor evaluation, laying the foundation for a successful global deployment.