Case Study: Irish Life streamlines pension contribution processing with Ushur

Irish Life cuts pension contribution processing to 30 seconds with Ushur

Irish Life, Ireland's largest life insurance and pensions provider, faced a challenge in processing 3,000 monthly pension contribution documents. These files arrived via email in various formats with inconsistent data, forcing staff to spend days manually cleaning and reformatting them before their system could process the information.

Ushur implemented its Intelligent Document Automation solution, which automatically ingests, cleans, and reconfigures the files into a machine-readable format. This reduced the processing time for each file from days to approximately 30 seconds, eliminated the workload of 3 full-time equivalent positions, and allowed employees to focus on higher-value tasks. Ushur provided Irish Life with a significant competitive edge in the market.

Irish Life