Case Study: Uchaguzi helps make Kenya’s 2013 election more transparent and peaceful with Ushahidi

Uchaguzi - Customer Case Study

Uchaguzi, an initiative formed to monitor the 2013 Kenyan General Election, faced the challenge of ensuring the voting process was more transparent, peaceful, and fair than the violent 2007 election. To achieve this, the initiative partnered with Ushahidi, which provided its enhanced crowdsourcing platform to collect and map citizen reports.

Ushahidi built a customized version of its platform for Uchaguzi, enabling multiple teams to work simultaneously. The vendor also trained local volunteers and ran a central situation room to process and verify incoming reports. The solution was highly successful; the election was largely peaceful, and Ushahidi's platform captured 4,964 reports. Nearly three-quarters of respondents reported that their incident was resolved, contributing to a process deemed more transparent and equitable.