Case Study: Relitix achieves higher product stickiness with Userpilot

Relitix boosts product stickiness by 30% with Userpilot

Relitix, a SaaS company providing AI-assisted insights for real estate brokerages, struggled to scale its hands-on onboarding process and lacked visibility into how clients were using its complex platform. To address this, they turned to Userpilot for a solution.

Using Userpilot, Relitix built segmented in-app onboarding flows routed by user role and use case. They also implemented spotlights, checklists, and a resource center for contextual learning. By utilizing Userpilot's analytics and session replays, they gained deep insights into user behavior. The results included the launch of their first-ever self-serve trial, a 30% increase in user stickiness, and the ability to make product roadmap decisions driven by actual click and event data.

Relitix

Adie Dugan

Head of Execution and Client Success