Userpilot
33 Case Studies
A Userpilot Case Study
Troi, a German software company serving web and design agencies with a project-management suite, was spending increasing Sales time on one-to-one software demos that didn’t scale and threatened growth. To avoid hiring more staff, Troi chose Userpilot to add a guided-tour product experience layer to their demo environment and automate much of the demo process.
Using Userpilot, Troi created a personalized guided tour (covering contacts, projects, tasks, time tracking, invoices and reporting, even including each user’s sales rep photo) in hours instead of the ~5 developer days that would have cost about €10,000. The Userpilot tour pre-qualified leads, saved the Sales team an estimated 50–100 hours dealing with poor-fit prospects, and earned strong user feedback.